Traditional & Modern French Pâtisseries

Terms & Conditions

Products

All images displayed are not contractual.

Due to the perishable nature of some of our products, Truly Pâtisserie will accept no liability for products that are damaged after they have been delivered to the agreed location.

We cannot accept responsibility for any damaged caused after collection from Truly Pâtisserie location. Our products require care and attention when handling and storing. Please pay careful attention to our storage and transportation instructions that will be provided on the day of delivery / collection.

Availability

All orders are subject to acceptance and availability.

Allergies

All products are made in the same kitchen and may contain gluten, lactose, eggs, soya and nuts. Every effort is made to prevent cross contamination but cannot be guaranteed.

Cancellation

Cancellation does not apply to customised products or croquembouche orders.

Delivery

We are very pleased to be able to make local deliveries to the following postcodes: SM1, SM3, SM4, SM5, SW19, SW20, KT3, KT4 and KT19.

Delivery up to 2 miles at £6.00.

Delivery above 2 miles at £8.00

We will be in touch 24 hours before in order to confirm delivery time.

Order processing

Place your order 24 hours before for french classics except for the cannelés, 48 hours for the cannelés or any entremets and 72h before for the croquembouche.

Collection

Collection at Truly Pâtisserie

32 Litchfield Avenue, SM4 5QS Morden

Pick up hours

Mon to Fri    11am – 6pm

Saturday      11am – 4pm

Sunday          11am – 1pm

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